2015 Volkswagen E-Golf Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2015 Volkswagen e-Golf and How to Fix Them

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2015 Volkswagen e-Golf window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2015 Volkswagen e-Golf window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2015 Volkswagen e-Golf?

When diagnosing a window issue in your 2015 Volkswagen e-Golf, it's crucial to follow a structured diagnostic approach that prioritizes simpler solutions before tackling more complex problems. Begin by checking the fuse related to the window; a blown fuse is a common and easily fixable issue that can prevent the window from functioning. If the fuse is intact, proceed to test the window switch to ensure it is working properly, as a malfunctioning switch can also lead to window failure. If both the fuse and switch are operational, the next step is to inspect the window motor, which is essential for the window's movement. Verify that the motor is receiving power and functioning as intended. After that, examine the window regulator for any signs of damage or obstruction, as these can significantly affect window operation. Additionally, inspect the wiring connected to the window for any damage or loose connections, as faulty wiring can contribute to the problem. Finally, if none of these steps reveal the issue, take a close look at the window glass itself for any cracks or defects that may impede its movement. By systematically following these steps, you can effectively diagnose and resolve the window issue in your e-Golf.

What are the common problems that could cause the window in a 2015 Volkswagen e-Golf to stop functioning?

When dealing with a non-functioning window in a 2015 Volkswagen e-Golf, it's essential to understand the common problems that could be at play. One of the primary culprits is a faulty window regulator, which is crucial for the mechanical movement of the window and can wear out over time, leading to operational issues. Additionally, electrical problems such as a blown fuse, faulty wiring, or a malfunctioning switch can disrupt the window's functionality, making it imperative to check these components first. Another potential issue is the window motor, which powers the regulator; if this motor fails, the window may become stuck or unresponsive. Furthermore, a malfunctioning window switch can prevent the window from responding to commands, often due to wear or internal electrical issues. Lastly, if the window has come off its track, it may become misaligned, hindering its ability to move properly. By systematically examining these areas, DIYers can effectively diagnose and address the issues causing window failure in their e-Golf, restoring functionality with relative ease.

How urgent is it to fix the malfunctioning window in my 2015 Volkswagen e-Golf?

When considering the urgency of fixing a malfunctioning window in your 2015 Volkswagen e-Golf, it's crucial to recognize the potential risks and consequences of inaction. A window that fails to close properly not only compromises your vehicle's security, making it susceptible to theft and vandalism, but it can also impair your visibility while driving, particularly in inclement weather. Additionally, leaving a window stuck open exposes your car's interior to harsh weather conditions, which can lead to costly damage over time. Furthermore, since modern vehicles like the e-Golf rely heavily on electronic systems, a malfunctioning window may indicate deeper electrical issues that could affect other critical components of your car. Lastly, addressing such maintenance concerns promptly is essential for preserving your vehicle's resale value; potential buyers are likely to be deterred by visible defects or unresolved issues. Therefore, it is advisable to prioritize the repair of a malfunctioning window to ensure your safety, protect your investment, and maintain the overall functionality of your vehicle.

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2015 Volkswagen e-Golf Window Troubleshooting & Repair Costs