Torque converter may not work due to faulty thermostat on Honda Civic

Problem Description and Possible Solution
Some models have an issue where a faulty thermostat does not allow the engine to reach normal operating temperature and because of that the computer will not allow the torque converter to operate in the lock-up mode. Replacing the thermostat will repair this issue.
Problem Data
RepairPal Verified
Average mileage: 199,030 (135,000–270,150)
Drive Train affected: Automatic Transmission
4 model years affected: 1996, 1997, 1998, 2000
10 people reported this problem
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Torque converter does not work due to faulty thermostat. Replacing the thermostat solved the problem.