Dodge Journey Problems

The Remote Keyless Entry System May Not Work intermittently on Dodge Journey

Problem Description and Possible Solution

The remote keyless entry system may not work intermittently. Our technicians suggest upgrading the software in the wireless ignition node (WIN) to correct this concern.

(221 people reported this problem)

Dodge Journey Vehicles With This Problem

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Average mileage: 60,164 (2,200–163,000)
7 model years affected: 2009, 2010, 2011, 2012, more2013, 2014, 2016
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Viewing 1-20 of 114 comments
Keyfob works intermittantly, whether trying to unlock, lock or use the remote start. Also starting to have intermittent issues with it not starting! Dealer suggested firmware update, but that did nothing to help. Also, it's not the keyfob battery, already replace that with a brand new battery (in both keyfob's) with no change!
Incident 1. Key FOB won't open car. Took out spare key, unlocked door, alarm goes off, get in car, shut door, FOB in ignition, turn, car starts, alarm stops. Incident 2. Get in car, put FOB in ignition, turn, no power, no dash gauges, and car does not start, can not put into neutral. Take FOB out, use it to lock door, then unlock door while sitting in car, put FOB back in ignition, turn, car starts. Incident 3. Get into car, put FOB in, turn key, all dash lights work, get a click sound, no start. Put car into neutral, car starts. What a journey in a journey!
I get the "key not detected" message a lot. Also get stuck outside my car a lot which is very annoying. I have changed the battery, that isn't the problem.
Remote Key will not open back and the unlock button will not open back. Also sometimes no doors will open and other times the doors will not lock.
having lots of trouble using the key fob to open my car. I have to push and push the button before I finally get the car unlocked. Dealship told me nothing was wrong. I beg to disagree. It wasnt them standing in the rain with the grandkids waiting for the stupid car to unlock.
sometimes the car won't start,when you turn the key it won't start. Then there are days when I have no problem starting. I was wondering if it could be either the starter or the WIN module. I have been able to put the car in gear without starting and start it. there are also weird things happening, sometimes the window won't respond but if I turn the car off and then on again, its back to normal. Sometimes the panic button will go off when I am pressing the door open button. Sometimes when the car won't start i tap the gear stick and it starts. The battery up until recently maintained its power throughout all of the bad starts, now it has a reading of weak battery. I also hear a click behind the ignition (where the key goes). This has been going on for about one year. It seems to be getting worse. I have not had it fixed yet. I can't afford to get the starter and WIN module replaced.
Same issue as everyone on here. Went in for recall on key fob and they replaced and the said my shifter cable was bad and replaced that for $600. Worked great for a few weeks then started acting up where would not start occasionally but if I let it sit for about an hour it would start,by hen eventually and your became 3 hours and now it takes days before it will restart. Battery is good, tested all delays in the starter chain and still nothing. Not the starter cause when it gets the juice it starts right up. Anyone ever figure out a fix to this?
Key fob works when it wants to most of the time not have to keep pushing unlock and lock to get the vehicle to start. I have also changed the battery at least twice.
"BAD KEY" message, car will not start. Called the dealer regarding the issue. They suggestion I bring car in (tow it). The Diagnosed cost ($100), towing fee($75), the service tech said no more than $500 at most, depending on the diagnose. No resolution at this time.
A tough one. With both keyless entry and keyless ignition, the FOB is rarely used, remaining deep in my pocket. On 2 occasions,in Park, touching the brake and pushing the ignition switch, nothing happens. During those incidents the brake pedal was rock-hard with no give whatsoever. After a number of gyrations -locking/unlocking doors, etc., it finally engages. The dealer advises they have never heard of the problem and my inquiry to Chrysler was without results. Obviously,twice in 2 years is less than a haystack needle but Murphy's Law tells me that one day I'm going to get stranded. Please advise if anyone else has experienced this glitch.
It is not fixed. I have had this car for 5+ years. No one has yet to fix the problem. The dealership tried several times to no avail. There need to be a recall