Lexus IS250 sticky dashboard material issue with unresolved recall parts on Lexus IS250

Submitted by Vehicle Owner · Nov 1, 2025
Published by RepairPal

Problem overview

Some Lexus IS250 owners report experiencing persistent issues with sticky dashboards, particularly in the 2007 models, where the dashboard material becomes sticky and brittle, affecting both the dashboard and door panels. Despite a recall addressing this problem, many owners face delays in receiving replacement parts due to a backlog in production, leading to frustrations over the lack of timely resolutions. Additionally, some owners report that Lexus only covers half of the replacement costs for affected vehicles that are out of warranty, placing a financial burden on them. Concerns have been raised about the potential impact on Lexus's reputation and customer loyalty due to these ongoing issues. To mitigate damage, some owners have turned to temporary solutions such as using window sunshades and dashboard covers to protect against heat and sunlight while waiting for a permanent fix.

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Lexus IS250 vehicles with this problem

1 model year affected

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