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Impala
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Steering May Develop Clunk Noise From Upper Intermediate Steering Shaft on Chevrolet Impala

Problem Description and Possible Solution

The steering may develop a clunk type noise from the upper intermediate steering shaft.  Our technicians tell us that you should check with your local GM dealer to find out what the latest repair is for this condition.

Problem Data
RepairPal Verified
Average mileage: 89,116 (12,100–250,000)
12 model years affected: 2000, 2001, 2002, 2003, more2004, 2005, 2006, 2007, 2008, 2010, 2012, 2014
143 people reported this problem
Comments
Viewing 1 - 20 of 80 comments
Clunking/grinding noise coming from the steering column. Car is not driven hard, and not everyday. It's my Granny mobile and I want it to be safe, but this steering noise worries me. Is this a safety issue or just an annoyance. Any help?
GM dealer has to replace intermediate steering shaft. There is NO other option to correct this problem/noise/issue.
Clunk in the steering. Been told it is a known problem, and the steering shaft has to be replaced. Should be under warranty as I beleive this is a recall.
Two years ago it started with clicking noises when turn right. It got worse, now when turn left or right there were loud clunking noises, some time it sounds like rubber rubbing and at slow speed while making turn there were jumps feels like the tire is coming off. Replaced new drive axils, front wheel bearings and shock assembly none of those solve the issues. Last thing to do will be the Intermediate Steering before junk this Impala.
A mild clunking noise has been heard/felt when I turn ever since I bought the car new. I decided if it didn't get any worse that it was something I could live with. So far, so good.
I feel a bumping sensation in steering at slower speeds.i"ve been told it's the intermediate drive shaft.haven't had it repaired yet
When turning right I hear a single current noise, I do not understand what it is and I have not got it fixed yet
bought the car at a GSA auction The min i drove off the lot i knew it had issues with the shaft, called Chev office up and thay were supprise to hear of this. thay ask to work with them, bottom line it cost me 150 dollars to put a new one on ,50 for the dealer to find out what was wrong and i only had to pay 100.
same clunk noise when I turn the steering wheel backing up or when I go from a stopped position to go. The dealership failed to recognize the problem within the 30 day Lemon law warranty. I'm going back this following Friday 39 days after purchase to complain and demand that they repair the intermediate shaft seeing as it's the only thing that could be making the noise at this point. The ball bearings, tie-rod ends, struts and all other bearings are fine. I purchased my vehicle from O'Connor Chevrolet on Henrietta rd. in Henrietta NY