Chevrolet Silverado 2500 HD Problems

Speedometer or Other Instrument Panel Gauge May Work Erratically on Chevrolet Silverado 2500 HD

Problem Description and Possible Solution

The speedometer or other instrument panel gauge may begin to work erratically at times. Our technicians tell us that the instrument cluster must be sent to a repair facility to correct this fault. The warranty has been extended on some of these units to 7 years or 70,000 miles.

(216 people reported this problem)

Chevrolet Silverado 2500 HD Vehicles With This Problem

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Average mileage: 111,252 (10,000–278,000)
9 model years affected: 2001, 2002, 2003, 2004, more2005, 2007, 2008, 2009, 2011
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Viewing 1-20 of 128 comments
Chevy truck speedometer stopped working not showing speed at all. All other instruments seem to be working correctly. What could cause this?
Oil pressure gauge went to max and stayed there, took into repair shop and they deturmined instrument cluster bad, was replaced and 2 months later same thing but this time all instruments were dead , this time chevy dealer determine same thing bad cluster, now less than a year later again same thing all my instruments are acting up if you shut it off it may or may not come back.
The cluster works sporadically. Sometime I have complete gauge function and then sometime it doesn't work for 4 or 5 days. I've had some luck with driving slowly turning the ignition off then back on while coasting and it sometime comes back on most of the time not. VERY aggravating !!!! Still not fixed. Not sure if it's cluster or ignition or something else. Nevertheless Chevy needs to fix it!!!!!! So if I don't wind up beating the hell outa the dash at some point itl b a miracle!
Here are a couple of inexpensive possible solutions. This is a known chevy problem and they have extended the warranty out to 7 years to fix it. If you are out of warranty try these:

It is likely a faulty solder connection on the back of your instrument panel. If so it is an easy fix! The instrument gauge panel is EASY to remove. Lower your steering wheel, put your emergency brake on and drop your shifter all the way down and pull off the trim around it. Unscrew the 4 small hex screws holding it in. Lift it out and unplug it. The hardest part is unplugging it as the connector can be very stubborn.

You should Youtube 'replacing gm instrument panel'. After that, you can take a look-see at the solder connections on the back (to do this you have to take the back of the panel off). The logical place to look for a cracked solder connection is right at the connector as (at least in my case) all the instruments were either dead or alive at the same time so it would have to be an electrical fault common to all. You can do all this in less than an hour!

If you still can't find the problem or are not so adventurous, you can mail your panel to one of several companies that repair them. '' will fix all the gauges for 75 bucks + shipping. Hope this helps.
I have a 2009 2500 Silverado. 6.0gas. Problem started around 65,000 miles. Seemed to be more frequent with colder weather.
When starting a cold engine, guage will initiate, then freeze or stop. After running for 10-15 minutes, I can turn off the vehicle, pull the key, open/close the door and restart. The guages usuàlly will work at that time.
Have not taken it to the dealer yet as I trust them like I trust the government.....what's wrong with my truck?
Instrument cluster malfunction, RPM and Speedometer were sticking then stopped working entirely. GM extended warranty to 70,000 miles which is very disappointing after having other electrical problems with my truck that I purchased brand new. I do not understand how a safety issue problem as common as this with trucks between 2003 and 2005 would have a 70,000 mile "warranty" when most vehicles of these years would be over that mileage. This problem has not been fixed and after the amount I have spent on and put into this vehicle I am considering trading my truck in for a FORD truck! no wonder why GM sales went to crap and Ford sales went through the roof.
The speedometer works erratically and getting worse. Most of the time it shows empty even after I fill up.
Had the same problem with my 2004 Silverado. Gauges bad and entire cluster would go dead.Sent mine to "" and they did a complete rebuild for 125 with a lifetime warranty. Haven't had any problems and that was 2.5 years ago.
started out with speed odometer and the rest of the guages followed shortly after did not get the recall notice in time to have dealer fix now i am on my own looking for fix now at reasonable price
speedometer stopped working correctly. Sometimes worked, other times it was giving incorrect speed or not working at all. Problem was fixed by installing all new instrument panel, was very expensive just to fix this issue and was using my GPS as a speedo.
speedometer reads different at all times starts out at wrong speed hoped it was the sensor sounds now like the cluster sounds like a commond problem
The speedometer or other instrument panel gauge may begin to work erratically at times. Our technicians tell us that the instrument cluster must be sent to a repair facility to correct this fault. is there a recall on this or warranty still ???????? please is there any way of getting this fixed CHEAPER ... thank you for any info...
chevy knew about this problem when they put theses parts in the vehicle, and when i asked about them fixing it they said that it would cost me around 600.00 for the cluster panel plus the labor. chevy has really tee'ed me off with this one, all that money for a truck that they wont stand behind when they know it was their fault.
Same issue, my RPM gauge is at zero when idling...goes to 1000 when 1st gear is about to change to second, and then will quit working.

The issue is the stepper motors in the gauge cluster, its not just the Silverado, or even a chevy problem, its a GM problem that spreads across several formats...I replaced all of the stepper motors in my nieces sunfire, her car was doing the exact same things. If you have one gauge on the blink now...give it time, eventually all will go. You can get the motors in a 5 pack on Ebay, they work great....but if you can't solder you are out of luck.