2016 Smart Fortwo Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2016 Smart Fortwo Windows and Effective Fixes

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2016 Smart Fortwo window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2016 Smart Fortwo window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a window that won't operate in a 2016 Smart Fortwo?

When diagnosing a window that won't operate in a 2016 Smart Fortwo, it's essential to adopt a systematic approach that begins with the simplest solutions before progressing to more complex diagnostics. Start by checking the window switch, as a malfunctioning switch is often the easiest issue to resolve. If the switch appears to be functioning correctly, move on to inspect the fuse box for any blown fuses related to the window operation, replacing any that are faulty with the appropriate amperage. Next, examine the wiring connected to the window motor for any signs of damage or disconnection, as compromised wiring can prevent the window from operating. If the wiring checks out, use a multimeter to test the window motor for power and ground; a lack of power may indicate a deeper issue with the wiring or switch. Finally, consider lubricating the window tracks with a silicone-based lubricant, as this can alleviate any sticking caused by friction. By following this diagnostic approach, you can effectively identify and address the issue, ensuring your window operates smoothly once again.

What are the common causes for the power window malfunction in a 2016 Smart Fortwo?

When diagnosing power window malfunctions in a 2016 Smart Fortwo, it's essential to understand the common problems that may arise. One prevalent issue is a faulty window regulator, which is crucial for the movement of the window; if it fails, the window may become stuck or unresponsive. Another frequent culprit is a defective window switch, which can prevent the window from operating correctly. Additionally, electrical issues such as blown fuses or damaged wiring can disrupt the power supply to the windows, leading to functionality problems. The window motor itself can also fail, resulting in a lack of movement or erratic operation of the window. Lastly, improper window alignment within the door frame can hinder smooth operation, making it difficult to open or close the window. By identifying these common causes, Smart Fortwo owners can effectively troubleshoot and resolve their power window issues, ensuring a smoother driving experience.

How urgent is it to fix the window malfunction in a 2016 Smart Fortwo that won't go up or down?

When faced with a window malfunction in a 2016 Smart Fortwo, the urgency to fix the issue cannot be overstated. A window that fails to operate properly can create significant safety concerns, particularly in emergency situations where quick access to the vehicle's exit is crucial. Additionally, a window that cannot close leaves the car vulnerable to theft and break-ins, compromising the security of your belongings. Weather protection is another critical factor; a malfunctioning window can expose the interior to rain, snow, or extreme temperatures, leading to discomfort and potential damage to the upholstery and electronics. Furthermore, driving with a faulty window can result in increased noise levels and drafts, detracting from the overall driving experience. Given these pressing issues, it is essential to address the window malfunction promptly to ensure the safety, security, and comfort of both the driver and passengers.

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Troubleshooting 2016 Smart Fortwo Window Issues | RepairPal