Express 3500

The Fuel Pump May Fail Causing the Engine to Stall or Crank Over But Not Start on Chevrolet Express 3500

Problem Description and Possible Solution

The fuel pump may fail causing the engine to stall and not restart. Our technicians recommend replacing the fuel filter every 30,000 miles to help prevent undue strain on the fuel pump.

Problem Data
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Average mileage: 177,100 (124,000–213,000)
Engines affected: 5.7L V8, 6.6L V8 Diesel Turbo, 7.4L V8, Gasoline
9 model years affected: 1996, 1997, 1998, 1999, more2000, 2001, 2002, 2003, 2012
19 people reported this problem
Viewing 1 - 6 of 6 comments
Engine was cranking but won't stared
van tries to start then quits.
We didn't have this problem until about a month ago. It happened right after I had the fuel filter changed!

We knew it wasn't the battery, because lights came on and radio, etc. The ignition wouldn't even click! A mechanic did this to figure out if it was the fuel pump: He opened the gas tank hole, told me to try and turn on the engine. He put his ear right next to it and did not hear a tiny click sound in there when I tried to turn it on. Then, he took a rubber mallet and gave the fuel line(? He did it underneath the van's the driver side right in front of the gas hole) a whack with it and had me try to turn it on. It turned on! He said if I turned off the van it would not restart, so I just drove it over to his repair shop and he replaced it for me and no problems since. I will take note of the mileage from now on and proactively replace it since we need this vehicle to alst at least another 5 years.

Thanks for the heads up!
engine cranks, doesn't start. Have spark
I have replaced two times. I was told not to let it go below quarter tank as the fuel in the tank keeps the pump cool.
Have replaced the fuel pump about 30,000 ago. Now it needs to be replaced again.