Body, Interior & Misc.
If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.
The rear seat headrests guide sleeves may be incorrectly welded to the seat frame, resulting in the headrests being unstable. Dealers will inspect the guide sleeves for incorrect welds and replace the rear seat frame as needed free of charge to resolve the concern.
Recall repairs on your Audi or Volkswagen must be performed by an Audi or Volkswagen dealership, respectively. Audi and Volkswagen will notify known owners of affected vehicles beginning in January, 2019. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Audi or Volkswagen dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Volkswagen recall number is 72H8 and the Audi recall number is 72H9.