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Recall 18V337000

Engine Shuts In Error Down When Software Senses Low Fuel

Recall Details

The fuel gauge may show that the fuel tank is near empty and illuminate the low fuel warning light when the tank is actually not that low, and the engine management software may shut off the engine after an additional 17 miles driving as a result. Dealers will install a software update to correct the fuel level reading free of charge to resolve the concern.

Our Quick Take

The engine may shut down from faulty engine software strategies that thinks the fuel tank is low or empty when it is not. Additionally, the fuel gauge may show the vehicle is low, illuminating the low fuel warning lamp also, when there is actually more fuel in the tank. This would cause loss of power brake assist among other things and could lead to a crash.

What Should You Do?

Recall repairs on your Land Rover vehicle must be performed by a Land Rover dealership. Land Rover will notify known owners of affected vehicles beginning in July, 2018. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Land Rover dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Land Rover recall number is N206.

Engine, May 23, 2018

Original Recall from the NHTSA

Manufacturer's Report Date
May 23, 2018
NHTSA Action Number
N/A
Potential Number of Units Affected
1,917
NHTSA CAMPAIGN ID Number
18V337000
Component
FUEL SYSTEM, GASOLINE
Summary
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2017 Land Rover Range Rover, Range Rover Sport, and Discovery vehicles. The fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. The engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Consequence
If the engine were to shut off, it can cause loss of power brake assistance. An engine stall would cause a loss of drive power. Both scenarios can increase the risk of a crash.
Remedy
Land Rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. The recall is expected to begin July 16, 2018. Owners may Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N206.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration