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Recall 18V329000

Software And Hardware For Vehicle Controls Not Compliant

Recall Details

For affected vehicles sold as used by Volkswagen after internal use, some modifications were performed while owned by Volkswagen which affect compliance with federal regulations. Vehicles that are not compliant may pose safety risks. Some of these vehicles cannot be repaired, and if so Volkswagen will repurchase these vehicles. If the vehicles can be repaired, dealers will repair the vehicles to full compliance status free of charge to resolve the concern.

Our Quick Take

For affected vehicles which were sold to customers after being used for internal use at Volkswagen, some vehicle modifications were made that prevent them from being compliant for applicable federal regulations. These software and hardware modifications may or may not be able to be repaired. If vehicles do not meet all regulatory requirements, there could be an increased risk of crash, fire or injury.

What Should You Do?

Recall repairs on your Volkswagen must be performed by a Volkswagen dealership. Volkswagen will notify known owners of affected vehicles beginning in July, 2018. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Volkswagen dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Engine, May 16, 2018

Original Recall from the NHTSA

Manufacturer's Report Date
May 16, 2018
NHTSA Action Number
N/A
Potential Number of Units Affected
252
NHTSA CAMPAIGN ID Number
18V329000
Component
UNKNOWN OR OTHER
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall is expected to begin July 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration