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Recall 17V678000

Vehicle Instrumentation Goes Blank While Driving

Recall Details

The instrument cluster may intermittently go blank. Dealers will update the vehicle software free of charge to resolve the concern.

Our Quick Take

The vehicle's instrument cluster may go blank while driving the vehicle, preventing information about the vehicle such as vehicle speed from being available. This can increase risk of a crash.

What Should You Do?

Recall repairs on your Jaguar must be performed by a Jaguar dealership. Jaguar will notify known owners of affected vehicles beginning in December, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Jaguar dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Jaguar recall number is H056.

Electrical & Lights, October 26, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
October 26, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
7,036
NHTSA CAMPAIGN ID Number
17V678000
Component
ELECTRICAL SYSTEM
Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Consequence
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration