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Recall 17V608000

Steering Fails From Separated Pinion Gear

Recall Details

The pinion plug may allow the pinion gear of the steering gear to separate from the steering gear assembly. Dealers will inspect and secure the pinion plug or replace the steering gear assembly as necessary free of charge to resolve the concern.

Our Quick Take

A portion of the steering gear and mechanism called the pinion plug may allow the pinion gear to separate from the steering gear assembly. This would result in the loss of steering and increase risk of a crash.

What Should You Do?

Recall repairs on your Kia must be performed by a Kia dealership. Kia will notify known owners of affected vehicles beginning in November, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Kia dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Kia recall number is SC155.

Suspension & Steering, September 29, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
September 29, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
342,381
NHTSA CAMPAIGN ID Number
17V608000
Component
STEERING
Summary
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Consequence
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall is expected to begin November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration