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Recall 17V520000

Accessory Roof Rails Not Securely Fastened

Recall Details

The accessory roof rails installed by Gulf States Toyota may not be properly torqued. Dealers will inspect and properly torque the fasteners free of charge to resolve the concern.

Our Quick Take

The accessory roof rails installed by Gulf States Toyota may not be tightened properly. This could allow the rails to detach from the vehicle, becoming a projectile and road hazard, increasing risk of injury and a crash.

What Should You Do?

Recall repairs on your Toyota must be performed by a Toyota dealership. Gulf States Toyota will notify known owners of affected vehicles beginning in September, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Toyota dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., August 23, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
August 23, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
1,121
NHTSA CAMPAIGN ID Number
17V520000
Component
EQUIPMENT
Summary
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Consequence
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration