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Recall 17V476000

Engine Stalls While Driving

Recall Details

The fuel pump control module (FPCM) software may allow the fuel level in the main fuel tank to be too low to supply fuel to the engine, causing the engine to stall while driving. Dealers will reprogram the FPCM with updated software free of charge to resolve the concern.

Our Quick Take

The engine may stall while driving due a problem with a module that monitors fuel level in the main fuel tank. An engine stall while driving would increase risk of a crash.

What Should You Do?

Recall repairs on your Infiniti must be performed by a Infiniti dealership. Nissan will notify known owners of affected vehicles beginning in August, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Infiniti dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Affected Cars

Engine, July 27, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
July 27, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
14,192
NHTSA CAMPAIGN ID Number
17V476000
Component
FUEL SYSTEM, GASOLINE

Summary
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence
An engine stall can increase the risk of a crash.
Remedy
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall is expected to begin August 21, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration