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Recall 17V433000

Jump Start Procedure As Listed In User Guides Show Incorrect Information

Recall Details

The vehicle user's guide which provides information about how to properly jump start the vehicle if needed contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic. Chrysler will replace the user guide with a corrected version free of charge to resolve the concern.

Our Quick Take

The procedure to jump start the vehicle as listed in the user's guide shows an improper graphic of the battery terminal positions. The negative and positive terminals are reversed in the graphic, which could lead the vehicle operator to install jumper cables backwards, which can lead to vehicle damage and possible personal injury.

What Should You Do?

Recall repairs on your Jeep must be performed by a Jeep dealership. Chrysler will notify known owners of affected vehicles beginning in August, 2017. The notification will include a replacement corrected user's guide. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Jeep dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with. The Chrysler recall number is T46.

Affected Cars

Electrical & Lights, July 7, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
July 7, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
12,989
NHTSA CAMPAIGN ID Number
17V433000
Component
EQUIPMENT
Summary
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Consequence
If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Remedy
Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall is expected to begin August 21, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration