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Recall 17V309000

Right Side Axle Boot Leaks Grease From Excessive Heat

Recall Details

The under body heat shield may not be long enough to protect the right side axle boots, and as a result, the boot may leak grease onto hot vehicle components. Dealers will replace the driveshaft heat shield free of charge to resolve the concern.

Our Quick Take

The right side axle boot may develop a leak of the grease that it conceals due to the vehicle's under body heat shield not being lengthy enough to protect it. This can cause a fire hazard if the grease contacts a hot surface under the vehicle.

What Should You Do?

Recall repairs on your Volkswagen must be performed by a Volkswagen dealership. Volkswagen will notify known owners of affected vehicles beginning in July, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Volkswagen dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Drive Train, May 11, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
May 11, 2017
NHTSA Action Number
N/A
Potential Number of Units Affected
84,262
NHTSA CAMPAIGN ID Number
17V309000
Component
ENGINE AND ENGINE COOLING
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Consequence
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Remedy
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall is expected to begin in July 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration