Recall 17V198000

Rear Differential Locks Up And Breaks

Recall Details

The rear differential may lock up or break due to a differential pin retaining screw coming loose while driving. Dealers will inspect and replace the differential retaining pin free of charge to resolve the concern.

Our Quick Take

The rear differential contains gears that propel the rear wheels via axle shafts. A pin in the differential may have its retaining screw come loose while driving, which could then cause the differential to lock up or break. This could result in an accident.

What Should You Do?

Recall repairs on your Ram truck must be performed by a Ram dealership. Chrysler will notify known owners of affected vehicles beginning in May, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Ram dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Affected Cars

Drive Train, March 23, 2017

Original Recall from the NHTSA

Manufacturer's Report Date
March 23, 2017
NHTSA Action Number
Potential Number of Units Affected

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall is expected to begin May 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
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Recall data provided by the National Highway Traffic Safety Administration