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Recall 16V694000

Windshield Wipers Stop Working

Recall Details

The components within the windshield wiper motor bottom cover may interfere with each other due to contamination. This can cause the motor to overheat, fail to operate and result in a fire hazard. Dealers will replace the windshield wiper motor bottom cover assembly free of charge to resolve the concern.

Our Quick Take

The motor that operates the windshield wipers may overheat, causing the wiper operation to fail. This could result in decreased visibility and result in a crash. The wiper motor plastic cover could also melt, resulting in a fire hazard.

What Should You Do?

Recall repairs on your Subaru must be performed by a Subaru dealership. Subaru will notify known owners of affected vehicles (a timetable of this notification is unavailable as of the time of this writing). If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Subaru dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Electrical & Lights, September 27, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
September 27, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
592,647
NHTSA CAMPAIGN ID Number
16V694000
Component
VISIBILITY
Summary
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
Consequence
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration