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Recall 16V596000

Rear Suspension Arms Loosen And Fail

Recall Details

The rear tie rod adjusting lock nuts may not have been properly tightened after servicing. The rear arms may loosen and fail as a result. Dealers will replace both rear suspension arms and encapsulate the lock nuts free of charge to resolve the concern.

Our Quick Take

The rear suspension arms that support proper wheel direction adjustment and rear alignment adjustment may have lock nuts that are not properly secured. This can result in the arms failing and loss of vehicle control, which can lead to a crash.

What Should You Do?

Recall repairs on your Toyota or Lexus must be performed by a Toyota or Lexus dealership, respectively. Toyota and Lexus will notify known owners of affected vehicles beginning in September, 2016. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Toyota or Lexus dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, August 12, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
August 12, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
337,449
NHTSA CAMPAIGN ID Number
16V596000
Component
SUSPENSION

Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Consequence
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall is expected to begin September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration