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Recall 16V464000

Rear Door Child Locks Fail

Recall Details

The child safety locks on the rear doors of the vehicle may move from a locked to unlocked position unexpectedly as a result of vehicle vibration. Dealers will inspect and replace the child locks as necessary free of charge to resolve the concern.

Our Quick Take

The child locks on the rear doors may not remain securely engaged due to vibrations causing the mechanisms to unlock. This could allow the doors to be opened by a child unexpectedly, resulting in possible injury.

What Should You Do?

Recalls on your Volkswagen must be performed by a Volkswagen dealership. Volkswagen will notify known owners of affected vehicles (a timetable of this notification is unavailable as of the time of this writing). If you do receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Volkswagen dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., June 24, 2016

Original Recall from the NHTSA

Manufacturer's Report Date
June 24, 2016
NHTSA Action Number
N/A
Potential Number of Units Affected
5,658
NHTSA CAMPAIGN ID Number
16V464000
Component
LATCHES/LOCKS/LINKAGES
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration