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Recall 15V728000

Pre-Collision System Activates Unexpectedly

Recall Details

The pre-collision system may activate while driving due to the radar equipped with the vehicle recognizing steel plates or roadway joints as an object that should be avoided. Dealers will temporarily disable the system as a precaution at this time, and will notify owners of affected vehicles a second time when a permanent repair procedure is available. Repairs will be made free of charge.

Our Quick Take

The pre-collision system may activate unexpectedly while driving, causing the brakes to apply without warning. This could cause loss of vehicle control.

What Should You Do?

Recalls on your Toyota or Lexus must be performed by the respective Toyota or Lexus dealership. Toyota will notify owners of affected vehicles in November, 2015. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Toyota or Lexus dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Electrical & Lights, November 3, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
November 3, 2015
NHTSA Action Number
N/A
Potential Number of Units Affected
30,812
NHTSA CAMPAIGN ID Number
15V728000
Component
FORWARD COLLISION AVOIDANCE
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Consequence
A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy
Remedy parts for a permanent fix for this issue are not yet available. Beginning November 16, 2015, Toyota sent owners an interim notification and dealers will temporarily disable the PCS. When the improved PCS components are available for the permanent remedy, owners will be mailed a second notification. These repairs will be performed free of charge. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration