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Recall 15V508000

Vehicle Can Be Controlled Remotely By Third Parties

Recall Details

Due to communication control vulnerabilities, the vehicle can be remotely accessed by third parties. This can cause unauthorized use and control of the vehicle from an outside party. Chrysler will send owners of affected vehicles a USB drive that will allow an owner to update the software on their own to eliminate this vulnerability. Owners can also download this software on their own to repair the vehicle more quickly. Owners can contact dealerships for further direction or assistance. All repairs will be done free of charge.

Our Quick Take

Certain networked vehicle control systems may are vulnerable to being controlled by a third party remotely. The potential exists for unauthorized use and control of the vehicle from outside.

What Should You Do?

Recalls on your Jeep must be performed by a Jeep dealership. Jeep will notify owners of affected vehicles in late 2015. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Jeep dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Affected Cars

Electrical & Lights, August 12, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
August 12, 2015
NHTSA Action Number
N/A
Potential Number of Units Affected
7,810
NHTSA CAMPAIGN ID Number
15V508000
Component
ELECTRICAL SYSTEM
Summary
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. Chrysler has not yet provide an owner notification schedule. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration