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Recall 15V194000

Engine Shuts Off While Driving

Recall Details

The ignition key could turn to the off or accessory position while driving. The engine can stall and various safety components, power steering and power brakes may stop functioning. The dealer will replace the ignition switch and key FOBs free of charge to correct the problem.

Our Quick Take

The ignition key could turn to the off or accessory position while driving. The engine can stall, causing the loss of various components such as power steering and power braking, which could lead to a crash.

What Should You Do?

Volkswagen will notify owners of affective vehicles beginning in April 2015. Additionally, you may contact your dealership to see if your vehicle is affected. The dealership may ask for your VIN (Vehicle Identification Number), so please have it on hand when you contact them. Volkswagen suggests removing all other keys and and remotes from the key ring, leaving only the ignition key for operating the vehicle. The Volkswagen recall number is 28H1

 

Electrical & Lights, April 1, 2015

Original Recall from the NHTSA

Manufacturer's Report Date
April 1, 2015
NHTSA Action Number
N/A
Potential Number of Units Affected
20,676
NHTSA CAMPAIGN ID Number
15V194000
Component
ELECTRICAL SYSTEM
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to June 10, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall is expected to begin in April 2015 for 2009 Routan vehicles, and in August 2015 for 2010 Routan vehicles. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration