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Recall 14V539000

Front Suspension Bolts Loose

Recall Details

The front suspension bolts that secure the front lower ball joints to the steering knuckles and the front lower suspension arms to the front cross member assemblies may not be tightened sufficiently. Dealers will inspect and tighten the bolts, replacing missing bolts as needed free of charge to resolve the concern.

Our Quick Take

For vehicles equipped with an optional "Trail Teams Ultimate Edition" package, bolts that secure front suspension components may not have been tightened enough. This could result in separation of front suspension components, causing loss of vehicle stability and control. This increases risk of an accident.

What Should You Do?

Recalls on your FJ Cruiser must be performed by a Toyota dealership. Toyota notified known owners of affected vehicles beginning in November, 2014. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Toyota dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Suspension & Steering, September 8, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
September 8, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
2,501
NHTSA CAMPAIGN ID Number
14V539000
Component
SUSPENSION
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering knuckle and/or the front suspension lower arm to the front cross member assemblies might have been tightened with insufficient torque when the front shock absorbers and springs were replaced during the installation process.
Consequence
In this condition, one or both bolts could become loose during driving and fall out. If both bolts fall out from the front lower ball joint or the front suspension lower arm, these components could detach from the steering knuckle or the front cross members, causing a loss of steering control, which could increase the risk of a crash.
Remedy
Toyota will notify owners of vehicles with the optional package installed, and dealers will inspect the torque of the bolts. If the bolts are found to be loose, dealers will retighten them to the proper torque. For any missing bolts, dealers will install new ones. The recall began on November 7, 2014. Owners may contact toyota at 1-800-331-4331.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration