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Recall 14V441000

The Engine May Stall

Recall Details

Under certain conditions, when using winterized fuel the engine may stall without warning due to bubbles forming in the fuel system, increasing the risk of a crash. Dealers will update the vehicle's software to increase the fuel pump pressure in order to correct this concern.

Our Quick Take

The engine can stall unexpectedly while driving.

What Should You Do?

Volkswagen will notify owners of affected vehicles beginning August 19, 2014. If you don't receive notification in a timely manner and believe you should have, please contact your Volkswagen dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The VW recall number is 24AV/2W.

Engine, July 21, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
July 21, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
151,389
NHTSA CAMPAIGN ID Number
14V441000
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Consequence
A vehicle stall increases the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration