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Recall 14V404000

Power Door Locks And Windows Do Not Operate

Recall Details

The module that operates the power window and lock switches can allow moisture in, causing corrosion that can lead to a short circuit. This results in window and lock functions not working, and creates a fire risk. Dealers will inspect and replace affected modules free of charge to resolve the concern.

Our Quick Take

The power window and lock switches may stop working, and the module that controls these functions can overheat. This may cause a fire hazard.

What Should You Do?

General Motors notified owners of affected vehicles starting in August 2014. You can check with your dealer to see if your vehicle is involved in this program. It is helpful to have your VIN (Vehicle Identification Number) on hand when you contact them. The General Motors recall number is 14309.

Drive Train, July 2, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
July 2, 2014
NHTSA Action Number
N/A
Potential Number of Units Affected
184,611
NHTSA CAMPAIGN ID Number
14V404000
Component
Summary
General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.
Notify
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration