Recall 14V272000

Passenger Front Seat Belt Does Not Fully Restrain Adult In An Accident

Recall Details

The passenger front seat belt may only restrain passengers up to approximately 110 pounds due to a software issue that limits restraint force. Dealers will install a software update in the air bag electronic control unit free of charge to resolve the concern.

Our Quick Take

In an accident, the passenger front seat belt may not not secure an adult passenger fully enough because software may limit the force of the restraint to apply to smaller occupants. This can increase risk of injury.

What Should You Do?

Recalls on your Toyota must be performed by a Toyota dealership. Toyota began notifying known owners of affected vehicles in June, 2014. If you did not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Toyota dealerships. They will also check for any other uncompleted recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.

Body, Interior & Misc., May 22, 2014

Original Recall from the NHTSA

Manufacturer's Report Date
May 22, 2014
NHTSA Action Number
Potential Number of Units Affected
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to
Not your car? Find your recalls now:
National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration