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Recall 12V299000

Front Sunroof Glass May Break

Recall Details

Vehicles equipped with a sunroof may have a front sunroof glass panel that could break unexpectedly in extremely cold weather/temperature conditions. Should the sunroof glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. It could also distract the driver, increasing the risk of a crash. Dealers will replace the front sunroof glass panel to correct this concern. The Volkswagen recall number is 60B2/L3.

Our Quick Take

Vehicles equipped with a sunroof may have a front sunroof glass panel that could break unexpectedly in extremely cold temperatures.

What Should You Do?

Volkswagen/Audi will notify owners of affected vehicles beginning August 7, 2012. There are no symptoms related to this recall. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.

Affected Cars

Body, Interior & Misc., June 27, 2012

Original Recall from the NHTSA

Manufacturer's Report Date
June 27, 2012
NHTSA Action Number
N/A
Potential Number of Units Affected
13,172
NHTSA CAMPAIGN ID Number
12V299000
Component
VISIBILITY:SUN ROOF ASSEMBLY

Summary
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Consequence
SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Remedy
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT AUGUST 7, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Notify
VOLKSWAGEN’S SAFETY RECALL NUMBER IS 60B2/L3. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
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Recall data provided by the National Highway Traffic Safety Administration