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Recall 08V244000

Gas Liftgate Struts May Wear

Recall Details

The gas struts used to help lift the power liftgate may wear out sooner than expected. If this happens, the liftgate may fall unexpectedly approximately ten inches when it reaches the full open position and power closed. This could cause an injury if a person is struck when the liftgate falls or is closing. Dealers will replace the gas struts with improved gas struts. The safety campaign began August, 2008.

Our Quick Take

The gas struts used to help lift the power liftgate may wear out sooner than expected. 

What Should You Do?

Please contact your Toyota dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.

Affected Cars

Body, Interior & Misc., August 1, 2008

Original Recall from the NHTSA

Manufacturer's Report Date
August 1, 2008
NHTSA Action Number
EA06020
Potential Number of Units Affected
196,222
NHTSA CAMPAIGN ID Number
08V244000
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE

Summary
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence
IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy
DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN IS EXPECTED TO BEGIN DURING AUGUST 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Notify
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. HOWEVER, TOYOTA HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE.
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Recall data provided by the National Highway Traffic Safety Administration