Body, Interior & Misc.
IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
The gas struts used to help lift the power liftgate may wear out sooner than expected. If this happens, the liftgate may fall unexpectedly approximately ten inches when it reaches the full open position and power closed. This could cause an injury if a person is struck when the liftgate falls or is closing. Dealers will replace the gas struts with improved gas struts. The safety campaign began August, 2008.
Please contact your Toyota dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.