Radio software update on Dodge Durango

Problem Description and Possible Solution
Intermittent problems with the radio can typically be solved by updating the radio software.
Problem Data
RepairPal Verified
Average mileage: 37,361 (4,750–70,000)
6 model years affected: 2008, 2009, 2012, 2013, more2014, 2015
21 people reported this problem
Viewing 1 - 10 of 10 comments
Only my AM/FM side of the radio stopped working for no known reason. The CD, the Hard drive and all other facilities of the unit like reverse parking camera etc works.
I suspected the antenna but have checked this and is connected.
appreciate any advise.
Touch screen operation works, radio still plays, climate still works and both can be controlled through touch screen and steering wheel, however all the manual controls on the lower half of the panel do not work.
The audio on the radio will go out if you have something plugged into the aux and change the driver seat setting. Everything on the radio works as normal just no sound. If you shut off the vehicle for 30 minutes to an hour when you start the vehicle the audio will work again. If you don't wait at least 30 minutes the audio will not work after shutting off and staring back up.