Tailgate actuator

Hi, my name is Devin. I am an auto repair expert with the Car Genius team here at RepairPal. I'm sorry to hear you're having trouble with your vehicle. If your Evoque's tailgate isn't latching, it could indeed be due to the tailgate actuator, but there are a few other possibilities as well. First, check the fuse associated with the tailgate to ensure it hasn't blown. If the fuse is fine, the actuator may be at fault, especially if you don't hear any noise when trying to close the tailgate. It's also worth checking the battery level, as low voltage can sometimes interfere with electrical components like actuators. Finally, inspect the latch itself for any visible obstructions or debris that might prevent it from closing. If the actuator is faulty, it will likely need to be replaced to restore full functionality. If you need more advice, have any other questions about your vehicle, or would like to get connected to a RepairPal Certified shop near you, we have you covered. Give us a call at 877-913-1554, and we will happily help you out!