Volkswagen Beetle unresponsive video screen and steering wheel controls affecting call and function usage on Volkswagen Beetle

Some Volkswagen Beetle owners report experiencing issues with an unresponsive video screen and steering wheel controls. These problems may stem from a faulty touchscreen digitizer, resulting in dead zones on the screen, while a workaround involves using the voice control button on the steering wheel. Additionally, unresponsive steering wheel buttons may indicate a failure of the steering wheel control module, which manages functions like audio control, cruise control, and Bluetooth connectivity. In some cases, the touchscreen issues may signal damaged components that require replacement, such as cracked glass or faulty circuitry. If steering wheel controls fail tests, this suggests a need for replacement. Furthermore, a broken clock spring connection between the steering wheel and the vehicle's electrical system could also disrupt the functionality of both the controls and the screen. To effectively address these issues, owners are advised to consult a Volkswagen specialist or a qualified technician for proper diagnosis and resolution.