Toyota Prius V touch screen failure after two years, potential recall issue on Toyota Prius V

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Toyota Prius V owners report experiencing touch screen failures, particularly after two years of use, which may be related to a defect acknowledged by Toyota in specific model years. These owners have noted issues with the touch screen freezing intermittently, a problem recognized by the manufacturer. If the display malfunctions, some have found that resetting the screen can help resolve the issue. It is also advisable for owners to check for any recalls associated with their vehicle to address potential touch screen concerns, as the National Highway Traffic Safety Administration (NHTSA) provides relevant recall information and service center options. In cases of touch screen failure, while navigating other screens using side buttons may serve as a temporary fix, some owners may ultimately need to seek a replacement if the unit is deemed irreparable. Staying informed about recalls and safety campaigns is crucial for effectively addressing these potential issues.

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