Some Toyota Prius Prime owners report experiencing charging issues even when the vehicle is plugged in, which may be linked to potential lightning surge damage. While lightning damage is rare, a direct strike can deliver a significant current that the Prius Prime is not designed to withstand. Additionally, if the dashboard does not indicate charging, it could be due to a malfunctioning computer or sensor, and using the Dr. Prius app with an OBD2 adapter may help diagnose battery status problems. Furthermore, Toyota has acknowledged this charging issue, providing service bulletins to their departments for troubleshooting and potential component replacements. Given the Prius Prime's unique plug-in hybrid technology, it is crucial for owners to consult a qualified technician if charging problems persist, especially after a lightning surge, to assess any damage and recommend necessary repairs.
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