Toyota Highlander Bluetooth communication issue with poor audio quality on Toyota Highlander

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Toyota Highlander owners report experiencing Bluetooth communication issues, including poor audio quality during calls and music playback. These problems may stem from hardware issues with the Bluetooth module or related components, prompting some owners to seek assistance from authorized service centers. Additionally, some owners notice poor outgoing sound quality, often attributed to the system's attempts to adjust for echo or background noise. Intermittent disconnects and low audio volume when switching to Bluetooth Audio may indicate the need for software updates, which some owners find helpful in resolving these issues. Furthermore, some owners encounter difficulties with Bluetooth connectivity due to improper settings on either the vehicle or their phone, leading to problems such as audio skipping or an inability to connect altogether. Understanding these common issues can aid in troubleshooting and improving the Bluetooth experience in the Toyota Highlander.

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