Subaru Crosstrek driver’s door won’t open from inside or outside, suspected door lock actuator issue on Subaru Crosstrek

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Subaru Crosstrek owners report experiencing issues with the driver's door not opening from either the inside or outside, which is likely related to a malfunctioning door lock actuator. These owners may find that the door does not respond to the fob lock/unlock command or the key, indicating actuator failure. This problem is not uncommon among Subaru Crosstreks and can affect multiple doors in the vehicle. Potential solutions include inspecting and possibly replacing the door lock actuator, checking for a blown fuse if all locks are non-functional, and visiting a dealership for actuator replacement, as this has been a recurring issue in certain models. Additionally, some owners attempt DIY inspections by testing the door lock switches on both driver and passenger sides for defects. For persistent issues or uncertainty, consulting a professional mechanic or the dealership is advised to ensure proper resolution of the problem.

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