Some Mercedes-Benz ML500 owners report experiencing issues with the back door not opening despite motor activation, which may be due to a faulty locking actuator that prevents proper operation. Others have encountered problems with the electrical switches in the door latch, leading to rapid actuation of the door locks without opening. Additionally, some owners have found that a broken or rusted linkage in the hatch release mechanism requires manual intervention to open the door. To address these issues, it is advised to check the locking actuator for proper function, inspect and potentially replace the electrical switches or door latch, and manually assess the hatch release mechanism if necessary.
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