Lexus RX350L recurring touch screen failure affecting AM, FM, and Sirius satellite sound system on Lexus RX350L

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Lexus RX350 owners report experiencing recurring touch screen failures that affect various aspects of the sound system, including issues with AM, FM, and Sirius satellite radio. Common problems include unresponsive touchscreens, GPS navigation malfunctions, and audio-related issues such as poor radio reception, sound quality degradation, or complete loss of audio. Additionally, some owners have reported incidents where the information screen goes dark unexpectedly, disrupting radio, navigation, and other vehicle displays, with the screen only reactivating when the backup camera is engaged. To address these concerns, it is advised that owners experiencing such issues visit their dealer for a system reset, as this may help resolve touch screen and sound system functionality problems. Given the prevalence of these issues among Lexus RX350 owners, seeking assistance from authorized dealers or service centers for diagnostics and repairs is strongly recommended.

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