Kia Sorento backup camera and radio lights non-functional, voice commands and hands-free calling unavailable on Kia Sorento

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Kia Sorento owners report experiencing issues with the backup camera and radio lights not functioning, which may also affect voice commands and hands-free calling. These problems could stem from faulty connectors, shifter connection issues, or a blown fuse. Additionally, some owners have noted that broken mounting clips for the rearview camera can prevent the backup camera image from displaying correctly. In certain cases, a completely black rear camera with only guide lines visible may indicate a recurring issue that requires attention. For 2016 Kia Sorento models, a malfunctioning backup camera and radio may be linked to a specific fuse. It is advisable for owners facing these issues to have their vehicle inspected by a mechanic to diagnose and resolve the underlying problems, including potential waterproofing needs for the camera harness and replacement of the camera itself.

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