Acura RDX slow computer system and non-functional navigation on Acura RDX

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some Acura RDX owners report experiencing issues with the infotainment system, including slow computer performance and non-functional navigation features, which can be distracting while driving. These problems may necessitate software updates or factory resets to resolve. Additionally, some owners have encountered glitches with Apple CarPlay and Android Auto connectivity, even after attempting software updates. Concerns have been raised regarding the reliability of dealerships' claims about fixing these infotainment issues. In fact, these ongoing problems have led to a class action settlement for affected 2019 and 2020 Acura RDX owners, with a proposed $4 million settlement for faulty touch screen infotainment systems. Owners experiencing these issues are advised to stay informed about common problems to make better maintenance and ownership decisions.

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