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Chrysler
Town & Country
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Power liftgate module may fail on Chrysler Town & Country

Problem Description and Possible Solution
If power mode closes the lift gate—but does not open it—the power lift gate (PLG) module might need a software update.
Problem Data
RepairPal Verified
Average mileage: 111,732 (2,011–254,000)
12 model years affected: 2001, 2002, 2003, 2004, more2005, 2006, 2007, 2008, 2010, 2011, 2013, 2015
56 people reported this problem
Comments
Viewing 1 - 20 of 26 comments
rear hatch will go up, when actuated from any of the three switches( key fob,,overhead switch, rear switch) , once it approaches full up it jerks and heads back down.
So far I found the control module, reseated the connections, its still the same problem.
any ideas?
When I push the open lift gate buttons the motor actuates but doesn't open or close Lift Gate. The only way it opens is with the key and manual open and close
Rear hatch will go up, when actuated from any of the three switches( key fob,,overhead switch, rear switch) , once it approaches full up it jerks and heads back down. Is this a sensor or software problem?
For the 3rd time the rear liftgate on the van will not open. The motor has been replaced twice by the dealership within the last 2 years, now it has happened again. Could it be the warped bumper which sometimes catches the door as it opens and stops it before returning to the closed position. Could that be burning out the motor? This is so frustrating not have access with the rear door, plus it takes 3 weeks to get into the dealer. What needs to be done to fix this issue permanently?
The power liftgate opens but when fully open drops the liftgate in such a way that anyone under it will be hit hard.
We heard a loud pop while driving with nothing impacting the vehicle at the time. When we came to a stop and tried to open the rear hatch the latch was unresponsive and the door would not lift automatically. However, you can use the FOB to activate the hatch but when it gets near the top of jerks and then comes back down. The door is also offset now and slams against the left side of the rear of the vehicle. If you do not hold the hatch when opened it will crash down hard and close.
lift gate wont go up when you press the button, but when you put it up yourself and press the button to go down it goes down but wont close
Liftgate will not open most of the time with keyfob or button inside. Occasionally it will. However, when open, it will usually close normally. Automatic latch in the liftgate has already been changed. No help.
Lift gate dropped small amount at first then came down so hard it would have seriously injured someone. Just happened...calling dealer.