Chrysler Town & Country passenger door lock malfunction despite actuator replacement and issues with automatic locking on Chrysler Town & Country

Submitted by victoria29json · Jun 23, 2025
Published by RepairPal

Problem overview

Some Chrysler Town & Country owners report experiencing persistent door lock malfunctions even after actuator replacement, leading to automatic locking issues. While door lock problems are not common across all vehicles, issues with the sliding door lock assembly have been noted in models with sliding doors, including the Town & Country. Owners have reported that both the driver's and passenger's side sliding doors can become stuck in locked or unlocked positions, with the front doors also occasionally facing similar issues. Additionally, inoperative door lock switches may trigger Diagnostic Trouble Codes (DTCs) for unlock output failures in the Body Control Module (BCM), which can often be resolved by reprogramming the BCM with new software. If problems continue, it may indicate a faulty latch assembly, which is critical for releasing the door, and testing the cable connections may help diagnose the issue. Thus, it is advisable for owners to inspect the latch assembly and related components to ensure proper functionality.

5 people reported this problem
3 comments
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Chrysler Town & Country vehicles with this problem

Average mileage: 118,500 miles
(49,000 - 188,000)

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