No Sound from Speakers on Kia Soul

Submitted by casey40510 · Apr 1, 2025
Published by RepairPal

Problem overview

The navigation unit in the Kia Soul may suddenly stop playing audio from all speakers. This includes sound from CD players, radio, navigation, satellite radio, and telephone calls. All other features may still function properly.

This fault requires no parts replacement, and is a software glitch that can be rectified by a 'hard reset'.

To perform the hard reset, simply disconnect the vehicles negative battery terminal, wait 15 minutes, and reconnect the negative battery terminal.

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