GMC Acadia intermittent navigation and radio blackout issue resolved by software update after multiple dealer visits on GMC Acadia

Submitted by Vehicle Owner · Jun 23, 2025
Published by RepairPal

Problem overview

Some GMC Acadia owners report experiencing intermittent navigation and radio blackout issues, which can often be resolved by a software update. These owners have noted that the infotainment screen may suddenly go black, and after multiple dealer visits, applying the recommended software update can effectively restore the functionality of their navigation and radio systems. It is crucial for these updates to be performed by authorized service technicians to ensure proper installation and functionality. By addressing this common problem, the software update can save owners time and prevent the need for costly repairs or replacements.

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GMC Acadia vehicles with this problem

1 model year affected
Average mileage: 15,000 miles
(15,000 - 15,000)

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