Some Toyota Highlander owners report experiencing issues with cracked driver side molding, often attributed to a potential defect, despite recent repairs. These owners have noted problems such as warping, detachment, and cracking without any visible signs of impact or chips. In instances where dealerships or Toyota do not recognize the issue as a defect, owners have faced difficulties in resolving the matter, sometimes being asked to pay for repairs themselves. Additionally, some owners have reported that the black plastic molding around the windows has melted during winter conditions, requiring replacements. When the defect is acknowledged by the dealership, the repair process typically involves replacing the affected parts and blending paint to match the vehicle. To address these concerns, it is advisable for owners to document the issue with photos, contact their dealership for potential solutions, and escalate the matter within Toyota if necessary to seek a satisfactory resolution.
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