Mitsubishi Eclipse Cross Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your Mitsubishi Eclipse Cross and How to Fix Them

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a Mitsubishi Eclipse Cross window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a Mitsubishi Eclipse Cross window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

Troubleshooting Window Issues in a Mitsubishi Eclipse Cross

When troubleshooting window issues in your Mitsubishi Eclipse Cross, begin by checking the fuses associated with the window system. This is a straightforward first step that can often resolve the problem if a blown fuse is the culprit. If the fuses are intact, the next step is to examine the window switch for any signs of malfunction. A faulty switch can prevent the window from operating correctly, and replacing it is typically a manageable DIY task. Should these initial checks not yield results, the issue may lie with the window motor or regulator. In this case, you will need to remove the door panel to access these components. Carefully lower the window and unbolt it from the regulator, allowing you to replace the regulator if necessary. By following this diagnostic approach, you can systematically identify and resolve window issues, ensuring your Mitsubishi Eclipse Cross remains functional and enjoyable to drive.

What to Check When Your Mitsubishi Eclipse Cross Window Won't Go Up or Down?

When your Mitsubishi Eclipse Cross window won't go up or down, it's essential to systematically check several key components to diagnose the issue. Start with the electrical system, as a blown fuse or faulty relay is often the primary culprit. Inspect the fuse box for any blown fuses that may need replacing. If the electrical system appears intact, the next step is to examine the window motor, as a malfunctioning motor can prevent the window from operating. Additionally, the window regulator is another common failure point; if it's broken, it will hinder the window's movement. Ensure that the window is properly aligned on its tracks, as misalignment can also cause operational issues. Don't overlook the window control switch, as problems here can affect both the driver and passenger side windows. By methodically checking these components, you can effectively troubleshoot and potentially resolve the issue with your window, ensuring your Mitsubishi Eclipse Cross remains functional and reliable.

Why is it Urgent to Fix a Malfunctioning Window in a Mitsubishi Eclipse Cross?

When it comes to maintaining your Mitsubishi Eclipse Cross, addressing a malfunctioning window should be a top priority. The urgency of fixing this issue stems from several critical factors. First and foremost, safety is paramount; a window that fails to operate correctly can hinder your ability to exit the vehicle quickly in an emergency, putting you and your passengers at risk. Additionally, a window that won’t close properly compromises your vehicle's security, making it an easy target for theft or vandalism. Weather protection is another significant concern; without a functioning window, you expose the interior of your car to rain, snow, and extreme temperatures, which can lead to costly damage and an uncomfortable driving experience. Furthermore, neglecting window issues can result in legal complications, as driving with malfunctioning windows may violate local vehicle safety regulations. Lastly, maintaining all aspects of your vehicle, including its windows, is essential for preserving its resale value. By addressing window malfunctions promptly, you ensure the safety, security, and comfort of your Mitsubishi Eclipse Cross while safeguarding its long-term value and compliance with regulations.

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Mitsubishi Eclipse Cross Window Issues: Causes & Repairs