Mercedes-Benz GLE63 AMG Window Won't Go Up Or Down

Common Causes for Window Malfunctions in Your Mercedes-Benz GLE63 AMG and How to Fix Them

Find Repair Location
Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a Mercedes-Benz GLE63 AMG window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a Mercedes-Benz GLE63 AMG window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

Troubleshooting Window Operation Issues in a Mercedes-Benz GLE63 AMG

When troubleshooting window operation issues in your Mercedes-Benz GLE63 AMG, it's essential to adopt a systematic diagnostic approach. Start by checking the simplest potential causes, such as the fuse and relay associated with the window system. If these components are functioning correctly, examine the window motor and regulator, as they are common culprits in window malfunctions. If you've recently disconnected or replaced the 12-volt battery, be aware that this can disrupt the auto window functionality. In such cases, reprogramming the auto windows may restore their operation; follow the specific instructions provided in your vehicle's manual. Additionally, performing a window reset can be effective—this typically involves raising the window fully and holding the switch for a few seconds. If these DIY methods do not resolve the issue, consider consulting a professional at an authorized service center, especially if your vehicle is out of warranty, as they can offer advanced diagnostics and software updates. By following this structured approach, you can efficiently identify and address window operation issues in your GLE63 AMG.

What to Do When the Window Won't Go Up or Down in a Mercedes-Benz GLE63 AMG?

When dealing with window issues in a Mercedes-Benz GLE63 AMG, it's essential to understand the common problems that can arise. One frequent issue is a blown fuse or a malfunctioning relay, which can disrupt the electrical system responsible for window operation. If the window fails to move, start by checking these components, as they are often the simplest culprits. Another common problem is a dirty or faulty window switch; cleaning the switch can sometimes restore functionality. Additionally, the ignition switch setting may affect window operation, particularly if the window won't go down. Pay attention to any accompanying symptoms, such as unusual noises or sluggish movement, as these can provide valuable insights into the underlying issue. Proper diagnosis is crucial, as it allows for targeted repairs, saving time and effort. For those who prefer visual guidance, numerous diagnostic videos are available online, offering step-by-step instructions on troubleshooting and fixing window problems. By being aware of these common issues and following a systematic approach, you can effectively address window malfunctions in your GLE63 AMG.

Why is the Window Not Operating in a Mercedes-Benz GLE63 AMG?

When dealing with a non-operational window in your Mercedes-Benz GLE63 AMG, it is crucial to address the problem without delay. Ignoring symptoms such as slow movement, unusual noises, or complete failure can lead to more significant issues, including potential damage to the window motor or regulator. Additionally, a malfunctioning window can compromise your vehicle's security and safety, especially if it remains stuck open or closed. This not only exposes your car to theft but can also create hazards in adverse weather conditions. Furthermore, if the window's one-touch feature stops working after reassembling the door panel, it may require recalibration, which is a straightforward fix that should not be overlooked. By promptly diagnosing and resolving these issues, you can prevent further complications and ensure the continued functionality of your vehicle's window system.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.