2019 Mercedes-Benz GLE400 Window Won't Go Up Or Down

Resolve 2019 Mercedes-Benz GLE400 window issues with effective repair solutions.

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Reviewed by
Aisha
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2019 Mercedes-Benz GLE400 window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2019 Mercedes-Benz GLE400 window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the initial diagnostic steps to take for a non-functioning window in a 2019 Mercedes-Benz GLE400?

When faced with a non-functioning window in your 2019 Mercedes-Benz GLE400, it's essential to adopt a systematic diagnostic approach to identify the root cause effectively. Begin by examining the window switch, as a malfunctioning switch is often the simplest issue to resolve. If the switch appears to be operational, the next step is to inspect the fuse associated with the window mechanism; a blown fuse can easily disrupt functionality. If both the switch and fuse are in good condition, proceed to test the window motor to ensure it is receiving power, as a faulty motor may require replacement. Additionally, take a moment to examine the window regulator, which plays a crucial role in the window's movement; any malfunction here can lead to operational failure. Lastly, check for any obstructions in the window track that could hinder movement. By following this structured approach, you can efficiently diagnose and address the issue, restoring functionality to your vehicle's window.

What are the common problems that could cause the window of a 2019 Mercedes-Benz GLE400 to stop working?

When troubleshooting the window issues of a 2019 Mercedes-Benz GLE400, it's essential to understand the common problems that could be at play. A faulty window regulator is often the primary culprit, as it directly controls the window's movement and can wear out over time, leading to operational failures. Additionally, the window motor may also be at fault; if it malfunctions, the window will not respond to commands from the switch. Electrical problems, such as blown fuses or damaged wiring, can disrupt the power supply to the window system, making it crucial to inspect these components. Furthermore, a malfunctioning window switch can prevent the window from operating correctly, as it may not send the necessary signals to the motor. Lastly, alignment issues can also hinder window movement; if the window is off track, it can strain the regulator and motor, causing further complications. By systematically checking these areas, you can effectively diagnose and resolve the window issues in your GLE400.

How urgent is it to fix the malfunctioning window in my 2019 Mercedes-Benz GLE400?

When it comes to a malfunctioning window in your 2019 Mercedes-Benz GLE400, the urgency of repair cannot be overstated. A window that fails to operate correctly can create significant safety hazards, particularly if it becomes stuck in the open position, leaving your vehicle exposed to theft and environmental elements. Additionally, an open window can allow rain, snow, or debris to infiltrate the cabin, potentially damaging the interior and electronic systems, which can lead to costly repairs down the line. Furthermore, visibility is paramount for safe driving; a malfunctioning window can obstruct your view, increasing the risk of accidents, especially in poor weather conditions. Lastly, addressing such maintenance issues promptly is crucial for preserving the resale value of your vehicle. Prospective buyers are often deterred by unresolved problems, making it essential to fix any window malfunctions as soon as they arise. In summary, prioritizing the repair of a malfunctioning window is vital for ensuring your safety, protecting your vehicle's interior, and maintaining its value.

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2019 Mercedes-Benz GLE400 Window Troubleshooting & Repair