Mercedes-Benz GLE300d Window Won't Go Up Or Down

Common Causes for Window Malfunctions in Your Mercedes-Benz GLE300d and How to Fix Them

Find Repair Location
Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a Mercedes-Benz GLE300d window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a Mercedes-Benz GLE300d window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

Troubleshooting Window Operation Issues in a Mercedes-Benz GLE300d

When addressing window operation issues in your Mercedes-Benz GLE300d, it's crucial to adopt a diagnostic approach that begins with the most straightforward components. Start by inspecting the window switch and fuses, as these are often the culprits behind malfunctioning windows. If these elements are functioning properly, the next step involves examining the window motor and regulator, which are more complex components that may require further attention. Additionally, performing a window reset can be beneficial; this process recalibrates the windows and may resolve power-related issues. If problems persist, you might need to remove the door panel to check for wiring issues, which can often be the source of the malfunction. Lastly, turning on the ignition and slowly raising the window while holding the switch can help in recalibrating the system. By following this structured approach, you can effectively diagnose and resolve window issues, ensuring your GLE300d operates smoothly.

What to Check When the Power Window in a Mercedes-Benz GLE300d Won't Move?

When faced with a non-moving power window in your Mercedes-Benz GLE300d, it's essential to understand the common problems that could be at play. Electrical issues are often the primary culprit, typically stemming from a malfunctioning door control module or a faulty window motor or regulator. If the window switch itself has failed, this can also prevent the window from operating. A simple yet effective troubleshooting step is to perform a window reset; this involves pulling the window button up and holding it until the window is fully closed, then continuing to hold it for an additional second. If these initial checks do not resolve the issue, you may need to delve deeper by removing the door panel to inspect the wiring and components. By systematically addressing these potential problems, you can effectively diagnose and repair the power window issue, ensuring your GLE300d remains functional and convenient.

How to Fix a Non-Functioning Window in a Mercedes-Benz GLE300d?

When dealing with a non-functioning window in your Mercedes-Benz GLE300d, it's crucial to address the issue promptly to avoid potential safety risks and further damage to the vehicle. Ignoring symptoms such as a window that moves slowly, makes unusual noises, or is completely stuck can lead to more significant problems, including electrical failures or costly repairs. Start by checking the window switch for any signs of damage, as a malfunctioning switch can prevent the window from operating altogether. Next, inspect the window regulator, which is responsible for the window's movement; if it's faulty, it may need replacement. Additionally, ensure that the fuse and wiring are intact, as a blown fuse can halt window function. If the window still doesn't respond, consider resetting the power window system, which can sometimes resolve minor glitches. Lastly, examine the window motor for any issues, as a defective motor can also be the culprit. By taking these steps, you can effectively diagnose and fix the window issue, ensuring your vehicle remains safe and functional.

You’ve got options with RepairPal

Whether you need a more accurate auto repair estimate or help finding a reputable shop in your area, we’ve got you covered.

Mercedes-Benz GLE300d Window Won't Go Up Down: Fix & Costs